Meet the Team


Patient Care Coordinator

Heather Hahn was born in Long Island, New York and grew up in Albany, New York where she graduated from High School. Upon graduating from high school, she decided to attend college in Florida at The University of Tampa where she studied Marketing. A few years later she met her Husband in Clearwater, Florida. In 2017 her husband had a job opportunity at Overton Brooks VA Medical Center, which brought her and her husband to the growing city of Shreveport.

Heather has enjoyed adjusting to her new home with her husband and couldn’t be more thrilled about being a part of such a growing community. Heather’s background in customer service, patient care and marketing are diverse and well-rounded enabling her to understand and relate to patient needs and feelings daily.

As an extrovert who thrives on meeting new people and building relationships, she couldn’t be more excited to be a part of Dr. Pennington’s mission of refining her patient’s natural beauty and confidence. Heather is now in CSFA school where she will graduate and become Dr. Pennington’s First Assist in surgery.


Front Office Coordinator

Magen was born in Shreveport, LA and grew up in Lake Charles, LA where she graduated High School in 2009. After graduating Magen spent many years in Office Administration and Customer Service where she worked as an Office Manager and 911 Dispatcher throughout 10 years. Magen met her husband at the Sheriffs Office and they have 4 children. In 2019 Magen returned to Shreveport to remain close to her family and took the job opportunity with Pennington Facial Plastics as the Front Office Coordinator with goals of becoming the Office Manager.

Magen enjoys living on 10 acres with her parents and doing anything outdoors. In her spare time, you can find her at a ball field some where in the United States where her oldest daughter will be playing travel softball.

You will always see Magen with a smile on her face and willing to help. She has an upbeat personality and will do anything in her power to help you achieve your goals. Magen is currently continuing training to achieve her goals at Pennington Facial Plastics to obtain the position of Office Manager in the future.


Office Receptionist

Stayce Carter is a resident of DeSoto parish where she was born and raised. Stayce attended North DeSoto High school where she met her high school sweetheart, Cody and later married in 2011. After graduating high school, Stayce started her journey as management in the childcare industry for the next 11 years. In 2021 Stayce started a new career at Pennington Facial Plastics as the Front Office Receptionist. Stayce plans to utilize her background in management to keep the front office running smoothly and efficiently. When Stayce isn’t working, you can find her enjoying her time off with her husband and their three young children.


Medical Aesthetician / Marketing Manager

Bailey Palmer is a Shreveport native. Born and raised in Shreveport, Louisiana, she attended C.E. Byrd High School and later went on to Louisiana State University for college. She ultimately graduated from Louisiana State University Shreveport with a Bachelors Degree in Marketing.

She began doing sports marketing for the Shreveport Mudbugs Hockey Team and later went on to work in marketing for the Nashville Predators in the NHL. Shortly after moving to Nashville, she met her husband Hunter in 2019. Hunter and Bailey later came to get married in October 2020. They are happily married with two fur babies Honey and Bear.

Bailey received her Aesthetician License from Pat Goins Beauty School in Bossier City, Louisiana. She is so excited to help her patients achieve all of their skincare goals with the help of Dr. Pennington and Dr. Souyoul.